Software Engineering Manager – Integration CORE
Join our engineering team to build and lead an integration backbone that connects all major systems across M&S, from warehouse management and food distribution to SAP financials and partner connectivity. This is a leadership role at the heart of M&S’s integration transformation, responsible for the messaging backbone and integration platforms that handle millions of messages daily.
Benefits
* 20% colleague discount on most items.
* A first-class welcome with a tailored induction and training schemes.
* Attractive annual bonus tied to company performance and personal objectives.
* Competitive holiday entitlement with the option to purchase extra days.
* GymSave discounts up to 25% on gym memberships, and ShareSave & ShareBuy schemes.
* Paid Charity Volunteer Day.
* A generous Defined Contribution Pension Scheme and Life Assurance.
* Wellbeing support including 24/7 Virtual GP and PAM Assist.
* Family-friendly policies for parental leave, neo-natal leave.
What makes this role different
This transformative position starts a multi-year journey to modernise our integration estate and build a cloud-native platform for the future. You will lead the engineering team that builds new capabilities while maintaining the mission-critical flows that process millions of messages daily.
Technology landscape
Current integration estate includes IBM technologies (MQ, App Connect Enterprise, DataStage, DB2), MuleSoft, Apigee, MongoDB Atlas, Azure cloud services, with observability through Dynatrace.
Impact we're looking for
* Define the future state: shape the target integration platform architecture and roadmap.
* Build platform capabilities: create self-service patterns and golden paths for product teams.
* Maintain operational excellence: keep the messaging backbone reliable and incidents rare.
* Improve reliability: reduce incident rates and on-call burden.
* Develop your team: recruit, retain, and grow a high-performing engineering team.
What You'll Do
* Lead multiple integration engineering teams, owning the technical vision and delivery roadmap.
* Be accountable for reliability targets and operational health across messaging and integration platforms.
* Drive operational excellence: on-call health, incident response, change management, and peak readiness.
* Cultivate single-threaded ownership; your team builds and runs it.
* Partner with other engineering managers to ensure coherent patterns and shared standards.
* Act as the key technical partner for vendor delivery, owning outcomes.
* Line‑manage staff and senior engineers, driving recruitment, retention, and professional growth.
* Balance capacity across operational stability, platform modernisation, and technical debt reduction.
Who You Are
* Experience with enterprise messaging technologies (IBM MQ, Azure Service Bus, or similar).
* Depth in integration middleware: ACE, MuleSoft, Azure Functions, Logic Apps, or equivalent.
* Track record of leading engineering teams through platform modernisation or legacy-to-cloud migrations.
* Strong understanding of reliability engineering: SLOs, error budgets, observability, incident management.
* Ability to balance operational stability with transformation.
* Excellent people-management and communication skills across technical and non-technical audiences.
* Servant-leadership mentality, unblocking the team and setting direction.
* Comfortable operating at both strategic and tactical levels.
Desirable Experience
* Knowledge of IBM technologies (MQ, ACE, DataStage, DB2) and cloud-native alternatives.
* Experience with Azure integration services (Service Bus, Functions, Logic Apps, Event Hub).
* Background in retail, logistics, or high-volume transaction environments.
* Experience with DR/HA patterns, peak planning, and peak-period operations.
* Experience building and leading blended teams across permanent, contract, and vendor resources.
Our Tech Stack
* Integration estate: IBM MQ, App Connect Enterprise, DataStage, DB2, MuleSoft, Apigee, MongoDB Atlas, Azure cloud services; observability via Dynatrace; CI/CD through GitHub Actions and Terraform.
Inclusion & Accessibility
M&S is committed to an active Inclusion, Diversity and Equal Opportunities Policy, starting with our recruitment and selection process. We welcome flexible working and reasonable adjustments in the recruitment process.
We are an in-person business with core collaboration days in our Support Centre each week, typically three working days of collaboration.
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