Job Role: Workshop Manager
Location: Bowburn, County Durham
Salary: £48,000 - £52,000 per annum
Hours: Monday to Friday with the occasional Saturdays as and where required
Freight Force Recruitment Ltd are acting as an Employment Agency in relation to this permanent vacancy.
Overview
Freight Force Recruitment are working in partnership with a well-established UK and International haulage and warehousing company with over 50 years of industry experience. As a family-owned and operated business, we pride ourselves on delivering reliable transport and logistics solutions while maintaining the highest standards of fleet maintenance and operational compliance.
The Role
We are seeking an experienced and highly organised Workshop Manager to oversee the day-to-day operations of our busy workshop environment. The successful candidate will be responsible for managing workshop staff, ensuring all maintenance and repair work is completed efficiently, safely, and to a high standard, while maintaining excellent operational performance and customer satisfaction.
This role requires strong leadership, technical knowledge, and the ability to manage workloads effectively within a fast‑paced environment.
Key Responsibilities
* Oversee the daily running of the workshop, ensuring maximum productivity and efficiency.
* Manage, motivate, and support workshop staff, including technicians, mechanics, and support personnel.
* Plan and allocate workloads to ensure deadlines and operational requirements are achieved.
* Ensure all servicing, maintenance, inspections, and repair work is completed to company and manufacturer standards.
* Maintain high standards of health and safety compliance throughout the workshop environment.
* Monitor workshop performance, productivity, and operational costs, implementing improvements where required.
* Ensure all vehicles, equipment, and tools are maintained and inspected appropriately.
* Liaise with suppliers, contractors, and external service providers when necessary.
* Maintain accurate maintenance records, job sheets, and compliance documentation.
* Support recruitment, training, and development of workshop personnel.
* Investigate and resolve technical or operational issues promptly and professionally.
* Ensure parts and stock levels are effectively managed to minimise downtime.
* Work closely with management and operational teams to support business objectives and service delivery.
The key result measures are:
* Reduction in Sales refurbishment and repair costs (cost to business)
* Reduction in downtime between sale / rental and delivery of asset
* Continuous improvement of internal and external customer satisfaction
Candidate Requirements
* Previous experience in a Workshop Manager or senior supervisory role.
* Strong technical understanding of vehicle maintenance, repairs, and workshop operations.
* Excellent leadership and people management skills.
* Ability to prioritise workloads and work effectively under pressure.
* Strong organisational and problem‑solving abilities.
* Good understanding of health and safety regulations within a workshop environment.
* Good time management and able to meet deadlines.
* Commercially aware to identify efficiency opportunities without compromising quality.
* Valid HGV Class 1 license (desirable).
What We Offer
* Supportive and professional working environment.
* Company pension scheme.
* Use of company van and fuel card.
* 25 days holiday plus statutory holidays.
If you are a motivated and experienced professional looking to take the next step in your career, we would like to hear from you. Please submit an up-to-date copy of your CV for consideration.
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