Customer Services Information Guide
Location: Civic Campus, Euclid Street, SN1 2JG
Start Date: ASAP
Contract Duration: 4+ Months
Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week
Pay Rate: £ 12.80 per hour
Job Ref: OR15945
Job Responsibilities
Answer customer calls using call centre technology.
Respond to customer emails using digital email systems.
Listen carefully to customer needs and ask relevant questions to understand their requirements.
Maintain high customer service standards by being courteous and professional.
Person Specifications
Must Have
Experience in customer service, preferably in a contact centre.
Nice to Have
No additional specifications provided.
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