Overview
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Café Supervisor. Ensure consistent high standards of customer service and proactive customer interaction. Contribute to a positive team working environment to work with team to exceed client and company goals. Maximise performance from team by focusing on good training and development, motivation and engagement.
Responsibilities
* Ensure consistent high standards of customer service and proactive customer interaction.
* Follow appropriate procedures and instructions.
* Contribute to a positive team environment and work with the team to exceed client and company goals.
* Maximise team performance through training, development, motivation and engagement.
* Oversee day-to-day running of the cafés and maintain strong team performance and food safety compliance.
* Liaise with customers to ensure their needs are met and communicate confidently while following procedures.
Qualifications
* Ideally you will already hold Food Safety Level 2 and Health & Safety Level 2 certificates.
* No other formal qualifications are required, but you’ll be expected to read company manuals to gain thorough understanding of products and services.
Benefits
* An annual day off for your birthday
* Monthly masterclasses with Michelin-starred chefs
* Fully funded development courses ranging from levels 2 to 7
* Discounts and cashback at a wide variety of retail and leisure outlets
* Cycle-to-work scheme
* Freedom Friday – a paid day off to volunteer at a charity of your choice
* Free lunch every workday
* 24/7 access to the Mental Health Charter App
* Enhanced parental leave benefits
* Paid leave for fertility treatments
* Grandparent leave to support your loved ones with their new arrival
Explore all benefits and more by visiting BM Caterers website.
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