Head of Orchestration(16916)
Description
Head of Orchestration
Luton/Hybrid
We are easyJet – a FTSE-250 listed, £multi-billion low-cost airline that serves tens of millions of customers every single year. If you’re reading this, you have probably already been an easyJet customer, and you’ll know that there is no more iconic (or Orange!) travel brand in Europe.
We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues. We’re on a mission to make low-cost travel easy – and whatever your role here, you’ll connect millions of people to what they love using Europe’s best airline network, great value fares, and friendly service.
What makes us easyJet? Our Promise Behaviours – we are Safe, Bold, Welcoming and Challenging. Four Behaviours. One Spirit. One easyJet.
About the Role:
We are seeking an experienced and inspirational Head of Orchestration to join our ITSO leadership team at easyJet. Reporting to the ITLT Lead for I&O, you will oversee and coordinate crucial IT-related activities, leading our Third Party ServiceDesk, Tech Bars, and Executive Support Services.
You will drive automation, best practice, and modern ways of working, ensuring continuous improvement through proactive feedback.
Key Responsibilities:
·Lead and manage cross-functional IT management capabilities across ITSO.
·Oversee Third Party ServiceDesk, Tech Bars, and Executive Support Services.
·Prioritise automation and service improvements, reviewing and acting on feedback.
·Support the execution of ITSO, automation, and integration strategies.
·Build strong relationships with customers, anticipating and responding to their needs.
·Inspire, influence, and empower teams, fostering a culture of servant leadership.
·Drive innovation and embrace change in a dynamic environment.
·Manage budgeting, financial planning (including show back/chargeback models), and IT governance.
Business Area
Information Technology (IT)
Primary Location
United Kingdom-London-London Luton Airport
Organisation
Information Technology (IT)
Schedule
Full-time
Unposting Date
Ongoing