JOIN A DYNAMIC TEAM THAT'S DRIVEN TO CREATE THE IMPOSSIBLE AND MAKE THINGS HAPPEN!
We’re looking for a strategic, solutions-focused HubSpot Administrator to lead the configuration, management, and optimisation of our HubSpot platform. You’ll play a key role in ensuring HubSpot effectively supports our Marketing, Sales, and Customer Service teams, driving seamless customer experiences, improving workflows, and supporting overall business performance.
Who are we and what do we do?
Snap Finance UK is a rapidly growing FinTech company focused on digital disruption and inclusivity in the financial services industry. Snap’s proprietary technology platform and decisioning algorithms are changing the face and pace of consumer retail finance. Our use of technology has been recognised and Snap has recently been awarded the UK's Best Use of Technology in Consumer Lending at the Credit Awards 2024. Snap has a strong, supportive culture and is dedicated to its customers, retail partners, and its people who are at the heart of our business. Snap Finance UK was established in 2017 and is based in Milton Keynes, with the backing of its parent company, founded in the United States in 2012.
Discover more about us at www.snapfinance.co.uk.
Reporting to: Existing Customer Marketing Manager
Location: Crownhill, Milton Keynes / Hybrid Working (2-3 days a week in office)
Hours: Monday – Friday - 37.5 hours a week.
Salary: £competitive
Your key responsibilities will include:
CRM Management & Administration
* Own the day-to-day management & maintenance of HubSpot CRM across all hubs (Marketing, Sales, Service & Operations).
* Implement and manage user roles, permissions, workflows, properties, lists, views, pipelines, and integrations.
* Maintain data integrity through regular deduplication, clean-up, and standardisation processes. Ensuring we keep our marketing asset contacts under the agreed purchase levels.
* Ensure compliance with data privacy regulations (e.g. GDPR) and removing contacts who are not meant to be in our systems after the allowed allocated time.
Marketing Operations
* Manage and optimise marketing automation workflows (email nurture flows, lead scoring, lifecycle stages, sms and push message integrations).
* Build and maintain campaign assets such as landing pages, forms and sequencing within HubSpot.
* Support marketing attribution setup and reporting, ensuring visibility into ROI and channel performance.
* Enrich the existing segmentation and personalisation applying additional content, smart rules, and custom properties.
* Sales Enablement
* Collaborate with Sales teams to refine pipelines, deal stages, sequences, and lead routing.
* Ensure timely lead handoff and follow-up mechanisms through workflow automation.
* Create and maintain templates, playbook flows, dashboards, and sequences for sales productivity.
* Provide ongoing training and support to BDMs and AMs on HubSpot usage and best practices.
Revenue & Business Operations
* Build and maintain reports and dashboards to track KPIs across marketing, sales, and customer success.
* Automate processes to reduce manual entry, streamline lead-to-profit journey, and improve SLA adherence.
* Assist with integrations between HubSpot and tools like Salesforce, Slack, Zoom, Stripe, LinkedIn etc.
* Manage lifecycle funnels, data hygiene, and feedback loops to align cross-functional strategies.
What we’re looking for:
* Experience administering HubSpot CRM
* Strong understanding of lead lifecycle management, pipeline structures, and revenue operations.
* Experience building advanced workflows, scoring models, campaign attribution, and reports.
* Familiarity with integrations (Zapier, APIs, middleware) and third-party platforms (e.g. LinkedIn Ads, Google Analytics).
* Solid understanding of sales processes (e.g. lead routing, sequences, pipelines) and marketing automation principles.
What’s in it for you?
Joining Snap Finance means becoming part of a forward-thinking, ambitious, and supportive team. We offer:
* Competitive salary and opportunities for professional growth.
* Flexible hybrid working arrangements to balance your work and personal life.
* Access to our comprehensive benefits package, including private healthcare, discounted gym memberships, and more.
* A collaborative and innovative work environment where your ideas and contributions make a real difference.
If you feel as though you meet our requirements and are looking for your next challenge, then simply press ‘APPLY’ and upload your up-to-date CV and cover letter for the position.
Snap Finance is required to comply with UK Government standards when carrying out pre-employment checks for all new starters; this includes a basic criminal record and credit check.
Due to the high volume of applications, if you do not hear from us within 15 days then take it that on this occasion you have not been successful.