Responsibilities
* Handle the claim within the delegated authority of the insurer set out in their SLAs which includes the following: FNOL; Third party intervention from Cradle to Grace; Accurate reserving of claims; Instructing Engineers, recovery agents, repairers, solicitors; Use of MIAFTR & CUE; Assessing indemnity in line with terms and conditions of policy coverage; Claims Validation; Claim declinatures; Liability assessment; Subrogation of outlay; Processing payments of invoices / claim settlement; Appointing solicitors to cater for any personal injury claims
* Ensure all new claims are handled efficiently in line with insurer SLA
* Handle incoming enquiries from policyholders, insurers, and other third parties in a professional manner
* Ensure all data recorded is factually and grammatically correct and meets agreed SLAs and in line with the insurer "best practice guidelines"
* Undertake any other duties as necessary
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