This is a temporary role to cover Practice Manager's maternity leave. The start date of the role would be as soon as possible, to allow handover/shadowing, before maternity leave starts around end of August 2026.
Previous Practice Manager experience in primary care is essential.
The Practice Manager will oversee the day to day running of our organisation and be responsible for maintaining the performance of our current team. You will provide positive leadership and role modelling through your understanding of Human Resources, strategic planning and finance.
Working effectively with the GP Partners, you will enable us to make informed decisions for the good of the practice and our patients, and help maintain the Partnership's ethos of having a friendly and effective team.
The successful candidate will be proactive and flexible, promoting the highest standards of patient care whilst ensuring the business' financial sustainability.
In addition to adapting the practice to meet the demands of our evolving healthcare system, the Practice Manager will ensure that the business operates in a sustainable way. As well as meeting our contractual obligations with NHS England (NHSE), you will maintain compliance with all aspects of Health and Safety, employment legislation and CQC (Care Quality Commission) regulations.
This is a 13 month temporary post. Closing date for applications is Monday 15th June, with interviews being held on Tuesday 23rd June.
Main duties of the job
Please see attached full job description attached to this advert for details of main duties. Summary above.
About us
Bewick Road Surgery is a 5 Partner, 8300 patient Practice in Central Gateshead. We are a teaching and training Practice, hosting medical school placements and GP registrar's.
We are a friendly, dynamic and supportive team. We offer minor surgery and joint injections and are forward-thinking in how we develop staff and services to meet the needs of our patients.
Our most recent CQC report was "Good". We are a high achieving practice in Quality Outcomes Framework (QOF).
We use EMIS Web.
Job responsibilities
Summary of job description detailed above. Please see attached copy of full job description for thorough details of this role.
Person Specification
Qualifications
* - A levels or equivalent
* - Qualification in Business Management
Experience
* - Experience of working with the general public
* - Experience of working as a Practice Manager within primary care
* - Experience in dealing with complaints from patients
* - Leadership experience (having managed a team)
* - Experience in driving or delivering change within a business
* - Experience of Human Resources (including appraisals, disciplinary/grievance hearings, performance management, sickness management, staff training and staff development planning)
* - Experience of health and safety management to include risk assessments, accident reporting and GDPR
* - Experience of a CQC inspection within primary care
* - Experience of using EMIS Web
Knowledge and Skills
* - Understanding of how to work effectively in a fast-paced environment
* - Delegations skills
* - Prioritisation and planning
* - Problem solving and analytical skills
* - Ability and skill to lead and motivate a team, creating a positive environment
* - Proven leadership skills
* - Excellent communication skills across all forms of media (including telephone, email and in person)
* - Strong IT skills including the ability to write and complete reporting
* - Knowledge of Infection Control within a primary care setting
Qualities and Attributes
* - Personable and approachable
* - Uses own initiative
* - Self motivated and able to work with minimal direction
* - Ability to work effectively under pressure
* - Empathetic and understanding
* - Hardworking and reliable
* - Flexible to the needs of the business
* - Resourceful with the ability to think outside the box
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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