Concert Tours Account Manager Full time, permanent role – 37.5 hours a week (Mon-Fri)
With 46 years’ experience Club Europe are UK leaders in organising youth travel. We are looking for a dynamic new Concert Tours Account Manager to join our growing team. This is a full-time role of 37.5 hours a week with a minimum of 30 minutes per day lunch break (unpaid).
Our C oncert T ours team arrange school, youth and adult concert tours to Europe and beyond for choirs, bands and orchestras. We create tailor made tours incorporating a finely tuned blend of excursions and performance opportunities.
Hybrid working (London office + remote working). Initial training is based in our London office 2–3 days per week. For the right candidate, we offer increased remote flexibility upon the successful completion of probation.
~28 days holidays (8 bank holidays inclusive) plus 3 gifted Christmas closure days.
~ Extensive training on our Concert Tour programme.
~ Opportunities to travel abroad.
~ Workplace pension scheme after probationary period.
~ Private healthcare scheme (subject to eligibility and length of service – currently 3 years).
Travel experience and sound knowledge of Europe.
At least 1 year’s sales and customer service experience.
Excellent standard of spoken and written English.
Outstanding communication, customer service and people skills.
Good knowledge of the Microsoft Office package and ability to learn new systems and tools.
Developing strategies and using successful sales tools and techniques to convert prospective clients into sales.
Using your own music and travel experience in advising clients on our destinations and music products.
Maintaining and building relationships with your clients until their departure on tour, through meetings, telephone calls and emails.
Meeting your sales target.
Due to the nature of our business all successful applicants will be DBS checked.
We are happy to support reasonable adjustments to candidates during the interview process.