We’re looking for an enthusiastic and proactive individual to join Eden Valley Hospice and Jigsaw children’s Hospice as our Outreach Engagement Officer.
About the Role
As Outreach Engagement Officer, you’ll play a vital role in engaging with health and social care professionals, third sector organisations, and local communities to raise awareness of hospice care and support. You’ll help dispel myths, reduce anxieties, and promote timely referrals by delivering community‑based activities and educational sessions.
Working closely with our Family & Bereavement Support Team, Marketing and Income Generation Teams, and external partners, you’ll coordinate outreach efforts that build trust, foster collaboration, and ensure our services are understood and accessible to all.
Key Responsibilities
* Build strong relationships with health and care professionals, third sector organisations, and community groups.
* Deliver myth‑busting and awareness sessions to improve understanding of hospice care.
* Identify and engage with hard‑to‑reach communities to ensure inclusivity.
* Coordinate and support community outreach events aligned with national campaigns.
* Attend networking forums and represent the hospice at key events.
* Collaborate with internal teams to support the development of EVH & Jigsaw outreach offers.
* Capture and report on community feedback, service gaps, and outreach impact.
* Signpost individuals to relevant services and resources.
What We’re Looking For
* A confident communicator with experience in community engagement or outreach.
* Passionate about improving health and social care outcomes.
* Able to work independently and collaboratively across teams.
* Skilled in organising events and delivering presentations or workshops.
* Comfortable working with diverse communities and adapting approaches to meet their needs.
* Experience in partnership working and stakeholder engagement is desirable.
Our Values
At Eden Valley Hospice and Jigsaw, our work is guided by a commitment to being caring, inclusive, respectful, and innovative. We are looking for someone who shares these values and is motivated to make a difference every day.
Why Join Us?
* Be part of a compassionate and forward‑thinking team.
* Make a meaningful impact in your local community.
* Opportunities for professional development and training.
* Supportive working environment with flexible working options.
* Free on‑site parking.
* Access to our Employee Assistance Programme – offering free, 24‑hour support.
Please note that this role is subject to a Disclosure and Barring Service (DBS) check, which will be arranged and paid for by the hospice.
Interview Date: Wednesday 10th June 2026
Position: Outreach Engagement Officer
Location: Eden Valley Hospice & Jigsaw, Cumbria’s Children’s Hospice, Carlisle, Cumbria. Travel around North Cumbria and the North‑East area is a requirement of the role.
Hours: 20 hours. Monday to Friday, with occasional weekend and evening work required
Contract Type: Permanent
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