Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.
About the role
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate Partners serving food lovers.
When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team.
Due to its nature, you need to be 18-years or older to work in this role.
Key Responsibilities
* Checking your delivery routes for the day.
* Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
* Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
* Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
* Helping customers with their shopping and building a rapport with them based on trust and service.
* Supporting the wider shop team when required with general shopkeeping tasks.
Essential skills/experience you'll need
* Full valid B-Category UK manual driving licence with no more than 6 points.
* Great customer service skills.
* Time management skills.
* Able to cope with the physical requirements of the role (e.g., lifting of crates, moving cages).
* Comfortable working independently with the ability to be self-motivated and adaptable.
* IT literate.
Desirable skills/experience you may have
* Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
Varied hours of part-time work (25 hours per week) across seven days to include early starts, late finishes, evenings, and weekends.
The partnership
We’re the largest employee-owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world.
We’re focused on being brilliant at retail, continuing to innovate, adapt, and diversify. We remain Never Knowingly Undersold on price, quality, and service in John Lewis and passionately serve food-lovers in Waitrose.
As Partners, we share the responsibility of ownership and its rewards. We use our voices to contribute to our success, working together through good and challenging times, treating everyone with kindness and respect.
We own making the Partnership somewhere we belong, embracing our differences and creating an environment where we’re free to be ourselves and thrive. Growing ourselves individually and collectively.
As Partners, we make all the difference. And, we all own it.
Important points to note:
* Some roles are subject to pre-employment vetting, which may include DBS checks. If required, you’ll be informed and provided with information about vetting during recruitment. We encourage quick completion of any vetting documents to avoid delays. DBS checks will be carried out by a third-party registered body, and financial probity checks may also be required.
* Apply early as vacancies can close quickly if we see a high number of applicants.
* We support flexible working to promote good work-life balance, including flexible or compressed hours, job sharing, or shorter contracts. Discuss this further with the hiring manager during your interview.
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