PART TIME ADMINISTRATOR
Company Description:
Dawes Security Ltd is a family owned company installing Intruder Alarms, Fire Alarms, CCTV & Door Access Systems in South Manchester. We have been trading for 40 years and are looking for a part time Administrator to join our small friendly team at our offices in Cheadle Hulme, Stockport.
Job Description:
The successful applicant will be involved in the day to day running of the company and supporting our engineers in the field. The role is varied and as such, you will deal with telephone enquiries, book in visits, process incoming and outgoing mail and liaise with our engineers and customers.
Key Role Responsibilities:
* Dealing with Customer enquiries
* Managing Engineers' online diaries – booking in installations, service visits and repairs
* Liaising and providing back up to engineers
* Managing and maintaining client database
* Preparation of quotations
* Raising invoices, accounts reconciliation and filing of quarterly VAT returns
* Day to day correspondence and dealing with email enquiries in a timely manner
* Manage office supplies, equipment and facilities
Skills Required:
* Previous administrative experience with relevant qualifications is essential
* Excellent telephone manner and ability to provide exceptional customer service
* Strong written and numeracy skills
* Excellent interpersonal and team working skills combined with an ability to communicate professionally both verbally and in writing
* Self-motivated with exceptional attention to detail and ability to use initiative
* Proficient MS Office user (MS Excel, Outlook & Word is essential – Access would be beneficial as would Quickbooks
* Strong organisational skills and ability to prioritise effectively
* Willingness to learn and grow within the role and adapt to new systems and processes
* Good people and communications skills – able to explain situations clearly, both verbally and written
Role Information:
This position is 2 days a week, 9.00am – 5.00pm. Flexibility to work additional days would be an advantage and, as part of a job share, the ability to cover holidays
The successful applicant must consent to full security screening in accordance with Police and Company guidelines.
Salary commensurate with experience.
If you possess the skills and experience suitable for this vacant post, please apply by submitting CV to
Job Types: Part-time, Permanent
Pay: £26,000.00-£30,000.00 per year
Work Location: In person