Job Description
Business Analyst (Process & Transformation)
London (Hybrid) | £50 - £60,000pa -(6 days a month onsite)
Process | Change | Transformation | BA |
We’re partnering with a global organisation within the publishing and information services sector to hire a Senior Business Analyst into a high-impact transformation team.
This is a strategic role sitting within a central Centre of Excellence, focused on driving continuous improvement, optimising workflows, and delivering large-scale business change across complex, end-to-end processes.
The Role
As a Business Analyst, you’ll act as a subject matter expert within a key business area, working cross-functionally with stakeholders across operations, technology, customer, and commercial teams.
You’ll lead on identifying inefficiencies, shaping future-state processes, and delivering solutions that improve performance, scalability, and customer outcomes.
This is a highly visible role with strong stakeholder exposure and the opportunity to influence strategic direction.
Key Responsibilities
* Lead discovery and problem definition across complex operational workflows
* Map current and future state processes, identifying inefficiencies and opportunities
* Gather, define, and prioritise business and system requirements
* Drive process optimisation, automation, and continuous improvement initiatives
* Translate business needs into functional and non-functional requirements
* Support delivery of change initiatives, including implementation and adoption
* Collaborate with senior stakeholders across multiple business functions
* Produce documentation, data analysis, and reporting to support decision-making
* Contribute to testing, training, and rollout of new processes and systems
What We’re Looking For
* Proven experience in a Business Analyst / Process Improvement / Transformation role
* Strong background in process optimisation, continuous improvement, or operational transformation
* Experience working across complex, multi-stakeholder environments
* Excellent stakeholder management and communication skills
* Strong analytical mindset with the ability to simplify complex problems
* Experience delivering change within large-scale programmes or strategic projects
* Familiarity with change management principles and methodologies
Desirable:
* Business Analysis certification
* Exposure to Agile or formal project methodologies (e.g. PRINCE2, Scrum)
* Experience working with workflow systems, automation, or data-led environments
* If this role could be for you, please apply with a copy of your CV.Business Analyst (Process & Transformation)London (Hybrid) | £50 - £60,000pa -(6 days a month onsite)Process | Change | Transformation | BA |