Loading Bay Officer/Mail Room Officer - SE1, London - England, Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way? …Apply now!We are seeking an experienced and adaptable Loading Bay Officer/Mail Room Officer to safeguard a prominent facility in London.The successful candidate will be an experienced and reliable Loading Bay Officer/Mail Room Officer with a previous background in Security and/or Logistics. Excellent Communication skills, an eye for detail, and the ability to multi-task while maintaining a calm and customer friendly presence.We require someone who takes pride in delivering exceptional customer service, along with being computer literate. We require someone who will work on a weekly rotation with the current Loading Bay Officer when the current Mail Room Officer retires at the end of the year. Role: Loading Bay Officer/Mail Room OfficerPay Rate: £14.75 per hourShift Pattern: Monday to Friday Days 07:00 - 19:00. No Bank HolidaysLocation: SE1, London.Role Requirements: SIA License Benefits include:Financial support for SIA Licensing and renewal Cycle to work salary sacrifice schemeCompany Pension schemeLife Assurance benefits Employee referral scheme Progression, training, and development opportunitiesAdditional benefits we offer via our ReWard membership:Discounted gym membership Discounts at major retailers and travel suppliersRestaurant and Supermarket vouchersCinema ticketsAccess to 24/7 free Employee Assistance programme Must have:Valid SIA licenceGood customer service and communication skillsProven work experience as a Loading Bay Officer and/or Mail Room Officer(min 1year)Excellent customer service and communication skillsProfessional attitude and appearanceHave an ability to deliver succinct and clear verbal and written reports where necessary.Ability to be resourceful and proactive when issues ariseExcellent organizational skillsExperience within Cooperate Security (min 1year)Surveillance skills and detail orientation5-year checkable work historyIT literate- Ability to operate detecting systems and emergency equipment Main Duties:Act as a point of contact and information center to staff and visitors.Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email.Report any issues to the supervisor or duty managerAlways conduct yourself in a professional mannerRespond to emergenciesDeal with conflict in an appropriate manner if requiredWrite up incidents to the standard expected by ManagementCarry out ID checksBe vigilant to the Health and Safety risksWork on own initiative Ensures that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members.Who We Are:Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.We seek the best talent to uphold our vision “We look after our people; our people look after our clients. We aim to retain and attract the very best of both”. Why Work For Us?Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.