Job Title: Crisis Support Worker – Young People’s Mental Health
Pay: £17.50–£28 per hour
Contract Type: Flexible / Agency Contract
Hours: 12-hour shifts (Days and Nights available)
Be the Calm in the Chaos.
Growing up can be tough. Sometimes, really tough. That’s where we come in—and maybe, where you come in too.
We’re on the lookout for down-to-earth, emotionally switched-on people to support young people (aged 11–17) when life gets overwhelming. Our Crisis Support Workers are the steady, compassionate presence these young people can count on—especially when everything else feels uncertain.
This isn’t just a job. It’s a chance to make a real difference, one shift at a time.
________________________________________
What You’ll Do
•Bring structure to the storm – Help the young person feel grounded through daily routines, meals, school runs, and activities that make life feel normal again.
•Be their go-to person – When emotions run high, you’ll stay calm. You’ll use tools like grounding exercises, emotional regulation, and good old-fashioned listening to help them get through it.
•Keep it real (and recorded) – You’ll log what happens clearly and accurately to keep everyone in the loop and ensure safe, joined-up support.
•Join forces – Work alongside CAMHS, social workers, and other professionals so the support network is strong and consistent.
•Get out and about – Whether it’s a trip to school, an appointment, or an ice cream run, you’ll be driving (literally and emotionally) the journey forward.
•Keep learning – Reflective supervision and regular training are part of the job, helping you stay sharp and supported too
Requirements
Is This You?
•You’ve supported young people in crisis, or those dealing with complex mental health challenges.
•You don’t flinch under pressure—you stay calm, focused, and kind.
•You get trauma-informed care, and you know how to meet someone where they’re at.
•You’re flexible with your shifts—nights, weekends, short notice? You’re on it.
•You’ve got a full UK driving licence and your own car.
•Bonus points if you’ve worked in secure settings, youth work, mental health services, or social care.
More than anything, we want people who show up, care deeply, and believe no one should go through hard times alone.
Benefits
What We Offer
• A warm, inclusive, and trauma-informed working culture
• Competitive pay rates with scope for progression
• Access to meaningful training and CPD opportunities
• Clinical supervision and regular reflective practice
• A chance to change a young person’s life for the better
• Casual dress – wear what’s comfortable and allows you to be your best at work
• Referral bonus scheme – know someone who’d be a great fit? Refer them and earn a bonus
Apply Now
If you’re ready to be the calm in the chaos, the steady presence a young person can rely on — we’d love to hear from you.
Join a team that believes in showing up, holding space, and making a difference — one young life at a time.
This role is subject to an enhanced DBS check. We are committed to safeguarding and promoting the welfare of vulnerable young people and expect all staff to share this commitment.