Contract / Trade Design Manager
Location: East Yorkshire / North Lincolnshire Area (commutable from Hull, Scunthorpe, Grimsby, Barton-upon-Humber and surrounding locations)
Salary: Competitive + Benefits
A leading manufacturing and design business is seeking an experienced Contract / Trade Design Manager to lead and develop a high-performing design function. This is an excellent opportunity for a commercially minded leader with strong operational, people management, and customer service expertise.
Key Responsibilities
* Lead, coach, and develop a team of Designers
* Drive departmental performance through effective KPI management and reporting.
* Manage client escalations and provide resolution support for complex design and customer issues.
* Ensure all design work meets company quality standards, compliance requirements, and customer expectations.
* Conduct regular audits to monitor performance, accuracy, and process adherence.
* Support continuous improvement initiatives across design operations.
* Monitor workload planning and resource allocation to ensure service levels are maintained.
* Work closely with operational and commercial teams to deliver business objectives.
* Champion a culture of accountability, collaboration, and high performance.
About You
* Previous experience in a Design Manager, Contracts Manager, Trade Manager, or similar leadership position.
* Proven experience managing large design teams within kitchens, interiors, construction products, manufacturing, or a related sector.
* Strong people leadership skills with the ability to motivate and develop teams.
* Experience handling customer or client escalations and delivering successful outcomes.
* Strong understanding of KPI management, auditing, quality control, and performance improvement.
* Proficient in AutoCAD or similar design software.
* Excellent communication and stakeholder management skills.
* Organised, commercially aware, and results-driven.
What's on Offer
* Opportunity to join a successful and growing organisation.
* Significant leadership responsibility within a large design function.
* Career progression opportunities.
* Competitive salary and benefits package.
Mach Recruitment are acting as an agent for the vacancy