We now have a fantastic opportunity for an Assistant Store Manager to join the Ilkley team on a 32 hour permanent contract.
Key Responsibilities
* Assist the Store Manager in creating a service culture within the store team that puts the customer at the heart of everything they do.
* Enable the store team on how to recommend additional services to drive sales such as omni‑channel selling, gathering customer data, and recommending add‑on purchases.
* Support the Store Manager with recruitment, working together to build a diverse and passionate team.
* Be a great role model, drive store sales, profitability and consistent KPI achievement, and understand what is required to drive performance.
* Coach and develop the store team through regular 1:1s, supporting with development plans when appropriate.
* Communicate store performance to your team and key stakeholders around the business, providing regular feedback and highlighting any risks and opportunities.
* Implement store visual merchandising and windows standards, utilising all product, categories and bestseller information to maximise commercial opportunities within the store.
* Utilise all product information to maximise sales opportunities.
* Manage store operations such as inventory management, loss prevention, escalation and incident reporting, health and safety, GDPR, cash handling, key holder responsibilities and store safety standards.
* Act as a key holder for the store and have sole responsibility for running the store when required.
Qualifications
Lead a team at supervisor level or above, preferably in a retail or equivalent environment where you drove key KPI achievement and managed budgets. Demonstrate excellent communication skills, the ability to build trust, and a passion for inspiring your team to exceed sales and maximise profitability.
Benefits
* Salary from £22,600, pro rata, dependent on experience.
* 34 days paid annual leave, increasing with length of service.
* Uniform allowance.
* Attractive 50% employee discount.
* Health Cash Plan scheme covering everyday health expenses plus virtual 24/7 GP service.
* Free access to our Employee Assistance Programme through Retail Trust with 24/7 mental health support and counselling.
* Flexible benefits scheme to personalise your benefits package.
* Enhanced family leave policies.
* Pension scheme with generous 7% employer contributions.
* Life assurance programme.
* Learning and development opportunities.
* Paid volunteering opportunities: two days per year.
* Employee networks, including the Inclusion Network.
* Access to savings on top retailers and gym memberships through our discount hub.
Application Information
Closing date for applications is 01 June 2026. We may close the role earlier, so we recommend applying as soon as possible. Please note we are unable to accept CVs and applications over email. For help with the recruitment process, contact us at careers@seasaltcornwall.co.uk.
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