We have an opportunity for an Assistant Shop Manager to join us in our popular and busy Suez Re-cycle store.
This is a part-time position, with the working pattern spread flexibly, 2 days within 7 days, including either a Saturday or Sunday.
Main duties of the job
You will support the Shop Manager in delivering sales, developing the team and shop, all whilst delivering an excellent standard of customer service within the local community.
Working alongside the Suez recycle centre team.
Detailed job description and main responsibilities
* To effectively manage the day to day running of the shop staff and volunteers, providing effective leadership and encourage the team to maximise potential.
* To manage stock, maximise profit and minimise costs, and achieve sales targets, initiating marketing campaigns and sales promotions.
* Take full responsibility for managing the shop in the Shop Manager’s absence.
* To maintain an awareness of developments in local shops, especially in the Charity /low-cost sector, updating the Shop Manager as required.
* To maintain and develop good channels of communication with colleagues in other Havens Hospices Shops, local communities, and organisations.
* To provide cover for other Assistant Shop Managers from time to time in other stores, as required by your Area Manager.
* To assist in developing the shop’s ecommerce business
* To actively promote Gift Aid, sign up donors and support performance targets.
* To make day–to–day decisions to ensure the successful and safe trading operation of the shop.
Person specification
Education
* GCSE or equivalent in Maths & English, or demonstrable good standard of literacy and numeracy skills
Skills & Experience
* Good standard of IT skills, including using Microsoft Office, Teams, Outlook and Excel.
* Demonstrable experience of excellent customer service skills and of dealing with the public face to face and over the telephone.
* Excellent communication skills, both written and verbal
Employer certification / accreditation badges
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
#J-18808-Ljbffr