Overview
We have an exciting opportunity for a Medical/Administrative PA to join the Administration Team of the Cancer Genetics Unit at The Royal Marsden in Sutton, supporting both NHS and Private Practice.
Working flexibly as part of our small, friendly team of ten, the ability to prioritise and organise a busy workload, while dealing with queries from clinicians and patients, is essential. The successful applicant will have excellent communication and complex diary management skills and be confident communicating within a multidisciplinary team, and with patients, as well as having experience in managing Clinics. Additionally, the successful candidate will be an exceptional team player, able to take minutes of meetings and provide cover for the MDT Co-ordinator.
Applicants are expected to be IT literate and to demonstrate an ability to deal with confidential information. There may be a two stage interview process and a test.
Please use your supporting statement to clearly evidence how your experience meets the essential criteria for this post.
Support and training will be provided to the successful applicant and all team members are encouraged to continue their professional development.
Previous applicants need not apply.
Details
Date posted: 29 October 2025
Pay scheme: Agenda for change
Band: Band 4
Salary: £31,081 to £33,665 a year pro rata
Contract: Permanent
Working pattern: Part-time
Reference number: 282-SA551-C
Job locations: The Royal Marsden Sutton, Sutton, SM2 5PT
Job responsibilities
For further information, please refer to the Job Description / Person Specification
These responsibilities will be carried out under the guidance of the Unit Coordinator.
Secretarial: To act as the first point of contact for users of the service, and to proactively deal with telephone enquiries from patients, their carers, GPs and colleagues in other hospitals in a professional manner.
To type and distribute clinical and general correspondence in line with Trust standards.
To process new patient referrals within Trust and nationally agreed time frames, enabling compliance with quality standards for the diagnosis and treatment of cancer.
To open and action his/her own electronic and paper mail and that of the Consultant Team, at least once a day.
To input and maintain patient diagnoses and good quality current clinical unit data on the Hospital Information System, and other patient-related information as required.
Administrative: To maintain an up-to-date diary, including the organisation of meetings and seminars as requested by the Consultant(s), and making him/her aware of changes as they occur.
To make travel arrangements on behalf of the Consultant(s) in accordance with Trust policies, and to arrange accommodation.
To manage bring-forward systems.
To undertake general office duties as required, including photocopying, scanning, paper & electronic filing and date stamping of correspondence. To ensure that stationery and office equipment is used efficiently, and that any needs are brought to the attention of the appropriate manager.
About us
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That\'s why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Person Specification
Education/Qualifications
* Essential: GCSE level or equivalent, including English & Maths
* Essential: Competent at Microsoft Excel, Word and Outlook
Desirable
* AMSPAR qualified or equivalent
* Familiar with patient information systems
* European Computer Driving License (ECDL) or Equivalent
Experience
* Essential: Experience of complex diary management
* Essential: Substantial previous medical secretarial/PA experience
* Essential: Experience of taking minutes of meetings
Desirable
* Experience working in a similar role in a hospital/health care setting
* Previous experience of training other admin staff & working as part of a Team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: The Royal Marsden NHS Foundation Trust
Address: The Royal Marsden Sutton, Sutton, SM2 5PT
Employer's website: https://www.royalmarsden.nhs.uk/working-royal-marsden
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