Lending Manager Lending Manager: Orchestrate Customer Journeys at Marsh Finance ​ Calling all lending managers Are you a seasoned pro with a passion for building high-performing teams? Do you thrive in fast-paced environments where you can make a real difference? If you're ready to take the reins and orchestrate exceptional customer journeys, then look no further ​ Our secret ingredient is our culture—it's baked right into the heart of our business and comes from the wonderful people who work here. As an equal opportunities employer, we deeply value the diversity and the unique blend of skills our people bring to the table. We don't just welcome difference; we thrive on it. ​ We're searching for a driven Lending Manager to lead our Lending team. This pivotal role will involve overseeing every aspect of the new customer experience, from seamless onboarding to ensuring outstanding customer service. ​ Why work for Marsh Finance?: ​ · Competitive Salaries: Your hard work deserves an attractive salary that complements your experience. · Recognition and Awards: We like to celebrate our highflyers and their dedication with our long-service, employee of the month, life event recognition, and quarterly awards. · Work-life Balance: We understand that life isn't just about work. That's why we offer flexible hybrid working options and a generous 25-day holiday package, plus bank holidays. And guess what? This only increases with your length of service · Health and Wellness: We truly care about your well-being. Our Employee Assistance Programme and wellness plans ensure you're supported in all aspects of your life. · Employee Events: We believe in having fun together. You'll be invited to regular events where you can mingle, unwind and create memorable experiences with our friendly and approachable team. · Other Benefits: We offer a fantastic pension scheme, free parking, and, of course, our beautiful, modern office space in Rochdale Centre is a pleasure to work in. ​ Now, let's talk about the Lending Manager we seek: ​ · You're a proven leader with experience managing a team in a lending/underwriting environment (ideally motor finance or asset-based lending). · You possess a deep understanding of credit risk, customer affordability assessments, and KYC regulations. · You're a process improvement champion with a focus on delivering exceptional customer service. · You have a keen eye for detail and a dedication to accuracy and compliance. · You thrive in a regulated environment and have a proven track record of maintaining high-quality standards. ​ Sound like your kind of job? We'd love to hear from you. Embrace this exciting opportunity, and let's chart an incredible journey together.