Description Receptionist Cirencester Martin & Company are a prominent accountancy and tax advisory practice with offices based in Winchester, Thame, and Liss. They have exemplary expertise in the farming and agricultural sector, landed estates and private client spaces. Martin & Company joined the Shaw Gibbs Group in April 2024, a growing top 35 accountancy practice who provide expert solutions for entrepreneurial businesses and private individuals. Members of the Shaw Gibbs Group are committed to investment in their teams of high-quality specialists who work with the best-in-breed technology to create value for clients which exceeds expectation. Our culture is very important to us and is based on our company values of expert, respectful, innovative and collaborative. We develop high performing teams diverse in experiences, backgrounds and ideas. As a growing company, there are plenty of opportunities for development and quick progression. Our practice is known for having a friendly and supportive team culture where everyone receives training and development to increase their technical knowledge and their commercial and management skills. We put our people first and are constantly looking for ways to improve our people experience. With respectful as one of our values, we are committed to creating an inclusive culture that respects, values and celebrates cultural and individual differences. We have several offices in Central and Southern England and have ambitious plans to expand our business. To support the organsation's growth, we have created a new opportunity for a welcoming, professional front-of-house Receptionist to join our Cirencester Business Management team. This is a permanent full-time role working 5 days per week in the office. The Role What you’ll be responsible for: Own the front-of-house experience: greet and sign in visitors, manage supplier/delivery logs, and direct queries confidently. Manage incoming calls: answer, screen and route calls professionally, taking accurate messages and following up when needed. Deliver high-quality admin support: scanning, filing, document preparation, data entry and supplies management to agreed standards. Keep meeting rooms and calendars running smoothly: coordinate bookings, prepare rooms, and support internal/external meetings. Handle post and couriers end-to-end: receive, sort and distribute mail/packages and arrange outgoing shipments. Support a safe, secure and well-presented office: visitor badges, access control, open/close procedures and adherence to safety processes. Work with the Office Manager on site readiness: coordinate maintenance schedules, repairs/contractors, alarms testing and office/event set-up. About You GCSEs in Maths and English at grade 5 or above (or equivalent). Confident communicator with strong written and verbal skills and a warm, professional manner. Strong IT capability (MS Office) and able to learn new systems quickly. Highly organised with excellent attention to detail and the ability to prioritise in a busy office. Previous reception or front-of-house experience in a fast-paced office environment. Job benefits Joining a fast-growing company with exciting growth plans ahead Exposure to a wide range of clients across many industries Plenty of opportunity to increase your technical knowledge and skills A varied role within a talented and experienced team ERIC internal recognition awards – monthly recognition awards that celebrate those who champion the Shaw Gibbs values Regular employee events including a company-wide summer party A competitive benefits package, including: A 25-day core holiday allowance plus other holiday-related benefits, such as: Holiday trading (the ability to buy or sell up to 5 days holiday per year), flexible bank holidays (the ability to flex your bank holidays to a day that suits you best) and additional holiday with service A dedicated “Wellbeing Day” – an additional day off per year to focus on your wellbeing Employee Assistant Programme (EAP) which includes access to 24/7 online GP consultations, 2nd medical opinions and mental health first aiders present in every office Access to MYNDUP – a wellbeing support platform which offers confidential 1-to-1 sessions with therapists, counsellors, psychologists, and coaches Shaw Gibbs Rewards – access to discounts on a wide range of retailers Health Cash Plan – money back on routine health appointments Diversity, equality and inclusion Shaw Gibbs is an inclusive employer and we are committed to providing equal opportunities to all candidates by ensuring a comfortable and accessible interview experience. We understand that some individuals may have specific needs or require accommodation/adjustments during the recruitment process. If you require any adjustments to ensure your recruitment experience with Shaw Gibbs is as inclusive and accessible as possible, please let us know at your earliest convenience via the application form or via an email to recruitment@shawgibbs.com. We believe that diversity makes Shaw Gibbs a stronger firm and we look to employ people with different ideas, styles and skillsets. This diversity stimulates a rich, creative environment – one in which our people develop, and our clients enjoy enduring results. We’re committed to recruiting, promoting and rewarding our people solely based on their ability to contribute to Shaw Gibbs’ goals, without regard to their sex, gender, race, disability, religion, national origin, ethnicity, sexual orientation, age or marital status. Right to work Unfortunately, for this role we are unable to offer sponsorship for visas/work permits, so you will need to have full right to work in the UK. Your application will be automatically rejected if you do not have full right to work.