Join to apply for the Senior Operations Manager – Lender Finance & Bridging role at Lightfoots Solicitors.
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About The Role
Our Lender Finance Team is a very successful and fast paced practice. The successful candidate will provide strong leadership and direction for the team, promote a positive, high‑performance working environment, and deliver an excellent service for our Lender Clients. The role will be accountable to the Partner but will have autonomy in managing operations and delivery, including people management and resource planning. It requires excellent industry knowledge, strong stakeholder engagement, operational excellence, and experience in a legal or regulated environment.
Key Responsibilities
* Lead the Lender Finance Team, managing day‑to‑day operations, ensuring efficiency and adherence to service level agreements.
* Monitor departmental financial targets and report performance to the senior partner or Lender Finance Partner.
* Implement and refine processes to ensure compliance, accuracy, and customer experience.
* Distribute workload effectively and plan resources across the team.
* Monitor performance indicators and service levels to identify improvements.
* Collaborate with the Partner to identify opportunities for the department.
* Ensure all activities comply with internal policies and regulatory requirements.
* Represent the department and act as a firm‑wide role model.
Skills & Experience
* Proven leadership experience within a legal environment, either as a qualified solicitor leading a large team or as a non‑qualified leader of a high‑performing team in a regulated environment.
* Ability to model outstanding behaviours to drive a high‑performance culture.
* Demonstrated change leadership, independent decision‑making and strong guidance at all levels.
* Excellent organisational, communication and problem‑solving skills with a proactive approach to achieving goals.
* Commercial and financial awareness and proactive mindset.
* Excellent communication and organisational skills at all levels and a true team ethos.
Why work for Lightfoots Solicitors?
Money Matters
* Competitive industry salary with annual reviews and a bonus scheme.
* Enhanced pension contributions.
* Discounted legal fees – conveyancing & wills for you and your family.
* Personal financial advice to help you achieve your goals.
* Discounts from a wide range of retailers.
* Employee Referral Scheme – up to £1,000 bonus.
Mind, Body & Soul Matters
* Enhanced holiday allowance.
* Private Health Insurance with Bupa.
* Healthcare Cash Plan – money back for everyday health expenses.
* 24/7 Virtual GP Access.
* Company Sick Pay with option to use for caring for a dependant.
* Free flu jabs – onsite annual vaccinations.
* Discounted Gym Memberships and other health‑related retailers.
* Free fruit in all offices – fresh fruit delivered weekly.
* Employee Assistance Programme – 24/7 access to counselling.
* Mental health first aiders available across the firm.
* Wellbeing events throughout the year.
* Paid volunteer days for a chosen charity.
* Firm‑organised events and committees (Social, Charity, Wellbeing, ESG).
Family Matters
* Enhanced family leave with enhanced pay for Maternity, Adoption, Paternity & Shared Parental leave.
* Flexible working to support work‑life balance.
* Flexible sickness entitlement if a dependant is unwell.
* Healthcare Cash Plan for everyday health expenses.
Career Matters
* Learning & Development – access to webinars and training courses.
* Paid study leave with sponsored training opportunities.
* Long Service Awards.
* Lightfoots Core Values Award.
Apply
If you think this role is perfect for you (or nearly perfect) please apply. If you would simply like to find out more, you can contact our recruitment team at recruitment@lightfoots.co.uk.
As a Disability Confident employer, we promote diversity and provide equal opportunities for all individuals. We prioritise inclusivity and a supportive, accessible workplace for those with disabilities. If you require adjustments to attend an interview, please let us know.
Recruitment decisions are made on fair and objective criteria.
The personal information we have collected from you will be shared with Cifas, who will use it to prevent fraud and other unlawful conduct. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found in the Fair Processing Notices for Cifas' Databases.
Seniority level
Director
Employment type
Full‑time
Job function
Management and Manufacturing
Industries
Law Practice
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