Shop/Cafe Supervisor – Richmond Villages Letcombe Regis
Location: Richmond Village Letcombe Regis, South Street, Oxfordshire, OX12 9RG
Pay: £12.40 per hour
Type: Permanent, Full‑time, 32 hours per week
Shift pattern: 8‑hour shift, 4 days out of 7 days
At Bupa, we offer essential support when it matters most. Richmond Villages Letcombe Regis provides luxury retirement living with personalised care that promotes independence and honours individual choice, allowing our residents to live their best lives. We take pride in our carehome.co.uk review score of 9.6 out of 10.
Responsibilities
* Supervise day‑to‑day operations, including opening and closing procedures.
* Lead, train and motivate staff to deliver excellent customer service.
* Manage staff rotas and ensure adequate coverage during peak times.
* Handle customer queries and resolve complaints professionally.
* Monitor stock levels, order supplies and minimise waste.
* Oversee cash handling, reconcile daily takings and maintain accurate records.
* Ensure compliance with food safety, hygiene and health & safety regulations.
* Support promotional activities and contribute to sales growth.
Qualifications and Skills
* Barista training or experience in coffee preparation.
* Food Safety Level 2 certification.
* Strong leadership and hospitality skills.
* Excellent communication and organisational abilities.
* Experience in retail or café supervision preferred.
Benefits
We encourage all of our people to “Be you at Bupa”, champion diversity and ensure representation of the communities we serve. We especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role, and we will provide reasonable adjustments as part of our recruitment process to anyone that needs them.
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