Oversee the day-to-day responsibilities of the credit control function, including the management of a credit controller and sales ledger administrator
* Chase overdue monies on all ledgers as required.
* Post daily receipts to ledger.
* Manage the credit loss insurance process – both internally and with our insurance company.
* Raise credit notes once authorised
* Ensure debtor days are reduced within timescales set.
* Bank cheques and cash as required.
* Contact all customers by telephone to chase overdues.
* Attend and chair weekly update meetings with personnel.
* Escalate issues/queries in a timely fashion and liaise with all departments as required
* Credit check and set up new customers on the system once authorised.
* Send out monthly statements to all customers.
* Send letters to customers advising on action where unpaid invoices.
* Send copy invoices as requested.
* Send invoices out daily by email.
* Chase as required PO numbers.
* Notes to be updated daily on a working spreadsheet, spreadsheets to be kept in order in a file that’s accessible on the shared drive.
* Manually raise weekly and monthly consolidated invoices.
* Ensure EDI invoice accounts are regularly reconciled on Tradex