We are a very busy and friendly 12 doctor practice at The Gill Medical Centre in Walkden and we wish to recruit full time experienced medical receptionist/administrators.
We are looking for enthusiastic, self-motivated, well-organised and hard-working individuals to provide full reception and administration support for our practice.
Excellent verbal and written skills are an essential requirement, as well as computer literacy, a professional telephone manner and a flexible approach to work. Knowledge of a GP clinical system, especially EMIS, is advantageous although training will be given.
Main duties of the job
* To provide a professional and effective reception service to our practice population to ensure complete satisfaction with patients practice experience
About us
The Gill Medical Centre is a well-regarded, high performing practice and we are expanding rapidly with the intention of forming 2 smaller practices where continuity is key. We are a very busy practice and we all work hard together as a team.
Job responsibilities
* Attending to the reception desk
* Making appointments
* Answering the telephone
* Dealing with the daily post
* Dealing with practice tasks and contacting patients as required
* Receiving samples from patients
* Filing
* Receiving visitors into the surgery
* Photocopying medical records for third parties
* Scanning hospital and patient letters into patient notes
* Assist with and minimise potential issues that may lead to complaints
Person Specification
Qualifications
* GCSE Grade A-C in English and Maths
* Previous experience of dealing with public/patients both face to face and over telephone
* Experience of telephone operation
* Experience of working in a medical reception
* Experience of using a computer
* Experience of using office equipment
* Accurate filing skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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