Assistant Hotel Manager (f/m/d) MEININGER Hotel Edinburgh Full-time Do you see yourself as a supportive & caring leader with an aptitude for fun? Get ready for your new adventure at MEININGER Hotel Edinburgh ! MEININGER Hotels: Central locations. Flexible rates. Modern spaces. Fun vibes. All in one place. We run more than 35 hotels in Europe's best cities—and counting! YOUR TASKS Motivate the staff, ensures a pleasant and safe work climate and good cooperation within the team and with other colleagues To cooperate with the HR department to hire staff, to see the correct on- and offboarding process To take a lead in regular individual and team meetings, subsequently developing skills and knowledge through training and workplace exchanges Ensuring all work equipment and information for providing the guests with the best possible service is available, in good condition continuously optimizes clear workflow and definitions You are using available tools to obtain feedback from guests: Analyzing and categorizing the feedback, derives activities, and implementing them in coordination with the Hotel Manager Attending the complaints from the guests that could not be solved by the team and ensuring that the guest is satisfied with the offered solution You see the optimal room distribution by means of conscientious occupancy optimization, coordinate the optimal allocation of group rooms in coordination with the Groups department Performing regular audits aligned with company standards, documenting them, and initiating corrective measures in coordination with the Operations Manager You are maintaining an inventory management system, overseeing stock-takes in keeping with the provided guidelines, and supporting the preparation of monthly closings YOUR PROFILE You have a minimum of 3 years of relevant experience in leading a front office team or similar You enjoy leading a diverse, motivated team and are an inspiring personality You are experienced in working in a fast-paced work environment You are solution-oriented and convinced with your great commitment and entrepreneurial thinking You have leadership skills including: coaching, mentoring, feedback, and training You have strong proficiency with Microsoft Office suite and front office systems (e.g. Sihot, Fidelio) You have a very good command of written and spoken Dutch and English WHAT MEININGER OFFERS Hospitality CLA salaries and benefits Pension gap package 25 holidays 5 bonus days (1 for each year you stay with us) Corporate Volunteering (max. 2 days off per year) Regular get-togethers, celebrations and occasional parties (winter and summer team events) Quarterly evaluation rounds to make sure you’re still happy Possibility to join M-goal projects to develop personal and professional skills Staff Nights and Friends & Family discount Test & Rest new hotels Travel expenses Access to discount platform “ BenefitsAtWork ” The occasional opportunity to travel to support new openings or exchange programs APPLICATION We are enthusiastic hosts as diverse as our guests. Feels like you? Thank you for sending us your CV. We welcome candidates from different backgrounds, cultures, life preferences and experiences to apply. We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity. STEP IN & EXPLORE our hotel here: MEININGER Hotel Edinburgh Contact: Will Harrington ( Hotel Manager) Remote Type: On Site