We have a fantastic opportunity to join the Technical team at Greggs as a Quality Assurance Technician.
We can offer you:
* Competitive pay
* 21 days (weeks) annual leave, pro-rated, increasing with service, plus bank holidays and 1 additional floating day
* Colleague discount, up to 50% off our own-produced products
* Free hot drinks while on a shift break
* Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6 months of service each year
* Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits
* Career progression and learning and development opportunities
* Employee Assistance Programme: A free, confidential helpline, offering advice and support with financial, relationship, work-related, and wellbeing issues, 24 hours a day, 365 days a year. Includes a mobile app providing wellness content on physical, mental, social, and financial wellbeing
* Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons, and lifestyle offers
* A company that cares about our communities, environment, and being a better business. Click here to read more
* Colleague Networks – internal groups where colleagues and allies can share experiences, provide feedback, and support each other
About the role
* This is a full-time role working 3pm - 11pm, with flexibility considered
* We prioritize work-life balance and offer flexibility in line with role needs
* The base location is Greggs Packing Plant, Seaham
What you'll do
As a Quality Assurance Technician, you’ll:
* Ensure food safety and quality standards are maintained across the site
* Support managers and operators in food safety and quality responsibilities
* Evaluate process controls during production to ensure compliance with specifications and procedures
* Complete microbiological, water, and swabbing sampling schedules to ensure product safety
* Manage non-conforming products, QA Holds, and product releases
* Organize and complete packaging intake checks against group specifications
* Conduct annual CCP validation checks of all Critical Control Points
* Carry out and update audits, BRC internal audits, Glass & Plastic, CCP, GMP inspections, and processes
* Monitor equipment performance through internal calibration of scales and thermometers
* Assist with customer complaint investigations
* Amend factory process control documentation
About you
We seek individuals who:
* Have excellent written and verbal communication skills
* Are skilled in planning, prioritizing, and organizing
* Can multitask and work efficiently under pressure
* Can communicate and influence at all levels
* Build strong cross-functional relationships
* Work independently and in a team
* Show initiative and see tasks through to completion
* Enjoy being part of a hardworking team with shared goals
* Support an inclusive culture valuing diversity
* Are eager to develop and work with great people
About Greggs
At Greggs, we love what we do and have fun! Our culture is about support, hard work, and family. We welcome everyone, regardless of background, and encourage authenticity and inclusion in the workplace.
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