Job Overview
Mitie has a great opportunity for a Receptionist to join the Total Security Management Team; the Receptionist will be based with one of our prestigious customers. This is a permanent role reporting into the Operations Manager.
Main Duties
1. To work as part of a team to deliver a first-class service within the facility.
2. To support the Service Level Agreement by ensuring that all Site Support activities are carried out effectively.
3. To ensure all customer requests are dealt with efficiently and effectively.
4. Provide labour support to ad-hoc out of hours events.
5. Internal/external post and courier deliveries/collections.
6. Support Emergency Evacuation procedures.
7. To support the review of procedures and processes.
8. Support with personal emergency evacuation plans (PEEPS) for less abled guests.
What we are looking for
9. An understanding of Audio Visual and IT systems and the ability to explain this accurately to customers.
10. Computer literate (Word, Excel, Outlook E-mail).
11. Able to move heavy / bulky items.
12. Clear understanding of Health & Safety practices.
13. Customer focused with the ability to build positive relationships.
14. Enthusiastic and conscientious approach to all Site Support related tasks.
15. Clear, strong and confident communication skills.
16. Either hold a current SIA licence or be able to obtain a new licence.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .