At Little Houses Group, we make family life simpler, more joyful and full of connection. Our clubs bring everything parents and children need under one roof: nurseries, classes, soft play, gyms, wellness spaces, workspaces and restaurants. Each house is home to a community of like-minded families navigating the juggle of modern life together.
Jaego’s House in Kensal Rise and Jesse’s House in Parsons Green have shown what is possible. With significant investment now secured, we are growing quickly and opening three large new clubs each year. These new spaces will bring our family-first vision to life on a scale not yet seen in the UK.
The Role
We are looking for a hands‑on, detail‑focused Openings Manager to help bring each new Little House to life. You will make sure every launch is delivered smoothly on time and to the highest standard, acting as the steady support between planning and live operations.
You will help ensure our systems, teams and culture are ready from day one, while supporting on‑site leadership through the crucial early weeks so our members experience the warmth, care and connection we are known for.
What You Will Do
* Lead the operational planning for new openings, ensuring all elements in the critical path are delivered on schedule
* Oversee pre‑opening requirements including licensing, health and safety compliance, OS&E procurement, IT and POS installation and supplier onboarding
* Work closely with design, construction and project teams to ensure each house is practical, functional and ready for members
* Develop and test staffing models and rotas to ensure the right structures and headcount are in place before launch
* Forecast and plan club utilisation and member flow to support smooth daily operations from the first day of trading
* Support the Operations Director with opening budgets, cost tracking and financial forecasting
* Recruit and onboard opening teams in partnership with the People team and operations leads
* Deliver induction and service training so culture, service and safety standards are firmly embedded
* Act as the on‑site operational lead during the opening period, embedding processes and providing hands‑on support
* Ensure early member experiences meet expectations and resolve operational challenges quickly
* Adjust rotas, staffing levels and programming in response to real‑time utilisation and trading data
* Mentor new leadership teams, giving them the tools and confidence to take full ownership
* Coordinate the transition from project phase into business‑as‑usual operations
* Carry out post‑opening reviews, capturing learnings to refine future openings
* Maintain and update the opening playbook to drive consistency, efficiency and continuous improvement
* Build collaborative relationships across the business to ensure each opening delivers against our brand promise
* Develop and track success metrics for new clubs and share key insights with the wider operations team
You Will Thrive in This Role If You
* Have experience leading large‑scale openings in hospitality, leisure or membership environments of 30,000 sq ft and above
* Enjoy structure, organisation and bringing complex projects together
* Stay calm under pressure and have a solutions‑focused mindset
* Build strong, positive relationships and work collaboratively with different teams
* Take pride in smooth operations and supporting teams to succeed
The Perks of Being Part of Little Houses Group
* 👨👩👧 For your family – Free membership for you and your family at our Little Houses Clubs
* 🌴 Time to recharge – 23 days of holiday plus bank holidays and an additional break between Christmas and New Year
* 💰 Rewarding success – An annual discretionary bonus scheme
* 💆♀️ Health and wellbeing – Private BUPA health insurance, life assurance worth 4x salary and critical illness cover
* 💡 Smart savings – Access to salary sacrifice schemes including workplace nursery, car, home and tech plans
* 🤱 Care when it counts – Enhanced maternity, paternity and company sick pay
* 🚀 Growth with Purpose – As we expand, so do the opportunities. Expect personal and professional growth as our business evolves
Why Join Us
This is a rare opportunity to shape the future of a growing brand that is redefining family clubs in the UK. You will play a central role in bringing each new house to life and creating spaces that feel like home from the moment the doors open.
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