Job Description
3 Month Contract With A Local Authority
Job Purpose
To deliver a high-quality, efficient, and customer-focused cleaning service across communal areas of residential estates and buildings. The postholder is responsible for maintaining clean, safe, and well-presented shared spaces including entrances, corridors, lifts, stairwells, bin stores, and external communal areas, contributing to a positive living environment for residents.
Key Responsibilities
* Clean and maintain communal internal areas including staircases, corridors, lobbies, lifts, handrails, and glass surfaces.
* Sweep, mop, vacuum, and dust designated areas in accordance with cleaning schedules and standards.
* Remove litter and debris from entrances, pathways, and external communal areas where required.
* Clean and maintain bin rooms, chute rooms, and surrounding areas, ensuring safe and hygienic conditions.
* Empty communal bins as required and ensure waste is presented correctly for collection.
* Work in accordance with health and safety legislation, risk assessments, COSHH requirements, and safe working practices.
* Immediately report hazards, defects, vandalism, fly tipping, or health and safety concerns on estates.
* Ensure safe use, storage, and care of cleaning equipment and materials.
* Wear required PPE at all times.
* Deliver services to agreed quality standards and within specified timeframes.
* Follow rota-based cleaning schedules while responding flexibly to emerging priorities.
* Record completed tasks and keep accurate service delivery logs where required.
* Provide polite, professional, and helpful customer service to residents, visitors, and colleagues.
* Report concerns raised by residents to supervisors or the appropriate team.
* Work collaboratively with caretakers, estate services, grounds maintenance, and housing teams.
* Ensure equipment is kept clean, safe, and operational; report faults promptly.
* Support deep cleans, void property cleans, and ad-hoc cleaning tasks when required.
* Assist during emergencies, severe weather, and urgent health & safety situations where appropriate.
* Contribute to continuous improvement by suggesting ways to enhance service quality.
Requirements
* Experience in cleaning duties, ideally within communal, residential, estate, or commercial environments (desirable).
* Experience working independently and organising daily tasks (essential).
* Experience using cleaning equipment such as buffers, vacuums, or floor scrubbers (desirable).
* Ability to carry out physically demanding tasks including lifting, bending, and working on stairs.
* Good understanding of cleaning techniques, safe chemical use, and basic health & safety.
* Ability to follow schedules while adapting to changing operational needs.
* Good communication skills and a customer-focused approach.
* Ability to work independently and use initiative while following instructions.
* Basic understanding of COSHH and safe working practices (training can be provided).
* Knowledge of communal cleaning standards and estate environments (advantageous).
Requirements
Previous experience as an estate cleaner General education qualification (desirable) UK driving licence