Job Description
Job Description
* Job Title: Service Excellence Manager
* Location: Ascot Racecourse, High Street, Ascot, SL5 7JX
* Salary: Circa £45,000 plus 10% bonus
* Work Pattern: 40 Hours / working 5 out of 7days
* Free parking, Free Raceday tickets and access to an annual Hospitality box
About Ascot Racecourse
Ascot Racecourse is more than a venue; it’s a destination for extraordinary experiences. Each year, over half a million guests join us to celebrate moments of passion, elegance and tradition, brought to life by a team who care deeply about every detail.
With a heritage spanning more than 300 years, Ascot remains one of the world’s most prestigious racecourses, yet our story continues to evolve. Guided by creativity, innovation and an unwavering commitment to excellence, we are building a global lifestyle brand, rooted in world-class horseracing.
Our Conference and Events business reflects that same spirit. From high-profile conferences and large exhibitions to intimate dinners and luxury hospitality experiences, we deliver bespoke occasions that embody quality, sophistication and style.
Excellence is at the heart of everything we do. Those who join us share our ambition to create moments that inspire, connect and live long in the memory....