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Host

Manchester
Temporary
Hays Business Support
Posted: 28 November
Offer description

Your new company As a Luxury Host, you will be the first point of contact for clients, visitors, and guests, delivering an exceptional front-of-house experience that reflects the prestige and professionalism of our brand. This role requires a polished, proactive individual with outstanding interpersonal skills and a commitment to providing a seamless, luxury-level service. This is for temporary ad hoc cover in central Manchester. Your new role Key Responsibilities Front Desk Management: Greet and assist visitors with warmth and professionalism, ensuring a five-star experience from arrival to departure. Client Experience: Anticipate guest needs and provide tailored support, including refreshments, meeting room coordination, and concierge-style assistance. Call Handling: Manage incoming calls promptly and courteously, directing enquiries to the appropriate departments. Meeting Room Coordination: Oversee booking schedules, prepare rooms to luxury standards, and ensure all technology and amenities are ready. Brand Representation: Maintain a polished appearance and uphold the company's image through exceptional service and attention to detail. Administrative Support: Assist with light administrative tasks such as visitor logs, courier management, and document handling. Problem-Solving: Handle unexpected situations calmly and professionally, ensuring minimal disruption to the client experience.What you'll need to succeed Impecca...

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