Job Title: Billing Assistant
Location: Birmingham, B33
Hours: Full Time, Hybrid
SF Recruitment are seeking an experienced Billing Assistant, on a long term contract for our client. This is a hands-on role where you will be supports the finance team by ensuring the accurate and timely preparation of invoices, resolution of billing queries, and maintenance of customer account information
Key Responsibilities
* Prepare and issue customer invoices in line with company deadlines.
* Ensure correct billing information is entered into the system (PO numbers, rates, quantities, contract terms, etc.).
* Process credit notes and amendments where required.
* Regularly reconcile billing data against contracts, timesheets, or service records.
* Maintain accurate customer account details and update records as needed.
* Investigate and resolve customer billing queries promptly and professionally.
* Support month-end processes, including revenue reporting and reconciliations.
* Work closely with credit control to resolve disputes and support cash collection.
* Liaise with internal teams such as sales, operations, and customer service to clarify billing information.
* Produce daily/weekly billing reports for management.
* Ad hoc finance and administrative tasks as required.
Skills & Experience
* Previous experience in billing, sales ledger, accounts administration, or a similar finance role.
* Strong numerical and data-entry skills with high attention to detail.
* Good understanding of invoicing processes
* Proficient in Microsoft Excel and finance ERP systems
* Excellent communication skills, both written and verbal.
* Ability to handle queries confidently and build strong relationships.
* Organised, deadline-driven, and able to manage multiple tasks.
What We Offer
* Competitive salary
* Hybrid working
* Opportunity to secure a permanent position