Supporting people to live their best lives is at the heart of this role. As Service Manager, you’ll take a leading role in shaping high-quality, person-centred support within our Borders services. You’ll oversee our visiting service based in Galashiels, as well as our core and cluster services in Melrose, where people are supported in partnership with the NHS.
In this typically Monday‑to‑Friday role, you will make a meaningful difference for people living with enduring mental ill health by supporting them to achieve their outcomes and live their best lives. You will create the conditions for good support to happen by guiding and empowering a team of Support Practitioners so they feel confident, supported, and equipped in their work. You ensure support plans and risk assessments remain relevant and person‑centred, and you keep day‑to‑day arrangements running smoothly so people receive consistent, high‑quality support. Above all, your leadership helps create an environment where people feel listened to, respected and able to access the support they need.
Who We Are Looking For
We’re looking for a compassionate and effective leader who can engage, inspire, and support others. You should have experience in adult social care, excellent communication skills, and a creative approach to problem‑solving. You’ll bring:
* Experience in adult social care: You should have an SVQ 4 in Health and Social Care, or be willing to work towards this, as well as experience leading or supporting teams in social care, with an understanding of the challenges and opportunities this role brings.
* Leadership skills: You’re a supportive leader – approachable, adaptable, and able to empower your team, especially during times of change or challenge.
* Problem‑solving: Strong critical thinking and the ability to find solutions that make a positive impact on the people we support and your team.
* Knowledge of the sector: A solid understanding of the Scottish Social Care sector, including regulatory bodies such as the Care Inspectorate and SSSC.
Why Join Carr Gomm?
You will be part of a supportive and forward‑thinking organisation that invests in its people.
* 35 days holiday per year, increasing to 40 days with length of service
* Enhanced maternity, paternity, adoption, and sick leave
* A Defined Contribution pension scheme, with incremental employer contributions
* Access to the Carr Gomm App: which includes free physiotherapy, health coaching and counselling
* FreeBlue Light Card (giving access to thousands of discounts and promotions)
* Membership of a credit union
* Cycle to work scheme; and more!
This role is open until 19th June 2026 at 12:00 noon.
#J-18808-Ljbffr