To undertake a range of Tenancy-related tasks and projects to support the Tenancy Services operational area, whilst working towards your Housing Apprenticeship qualification
This role offers the successful applicant an opportunity to gain a broader understanding, acquire new skills and gain knowledge in Housing Management whilst working towards your Level 3 Housing Apprentice Qualification. You will be joining a high performing team who are embarking on an exciting period of change to meet the increased demand for our services. Your days/weeks will be diverse and varied to best suit the needs of duties within the apprenticeship. A mix of accompanying visits, office-based tasks and working from home will provide a modern “hybrid” approach to achieving your competencies and requirements of the apprenticeship qualification.
As a Tenancy Services Apprentice, you will have the opportunity to engage with various teams across the Council playing an important role in assisting our Tenancy Services to provide a valuable service to our tenants. This could include, assisting the Income Team with collecting rent that is due, assisting with home visits to capture up to date information on our tenants and their homes or attending community events or assisting with project events.
We are looking for a highly motivated and innovative individual to join our friendly, hard-working team who have a comprehensive knowledge of housing management and communities across Ipswich. This is an excellent environment for an apprenticeship to acquire new skills with various internal opportunities for training, development, progression, and a generous staff offer.
Hours of work are 37 hours per week, Monday to Friday.
The post holder will be required to work some evenings, with the opportunity to accrue 12 days of flexi time per year (in addition to the holiday already offered).
This apprenticeship is offered on an 18-month contract.
As well as a good salary, we offer a career average pension scheme, generous holiday and sick pay entitlements, subsidised parking, public transport discounts, free swimming, cycle purchase scheme, plenty of personal and professional development opportunities, flexible working, hybrid working opportunities, Employee Assistance Programme, and the opportunity to work with great colleagues.
For more information about this role please contact Rachael Grimmer on 07780 677066 or via email Rachael.grimmer@ipswich.gov.uk
If you require any assistance or reasonable adjustments during the application or recruitment process, please let us know so that the appropriate arrangements can be put in place.
Please download the Job Description and Person Specification to find out more about this role: Job Description and Person Specification
The selection process will be via formal interview in person. Interviews will be held on 26th November 2025 at Layard House.
Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications
Please note CVs are not accepted.
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