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Administration support secretary

Chichester
University Hospitals Sussex NHS Foundation Trust
Administration
Posted: 1 December
Offer description

Job overview

We are looking for an enthusiastic and motivated person to provide efficient administration support to our Gastroenterology Team. We are looking to recruit someone who can work well both within a team and unsupervised.

Attention to detail is essential as you will be dealing with repetition where accuracy is key. You will need to be IT competent and have experience with a variety of software.

NHS experience, medical terminology and typing skills would be advantageous, though not essential as full training will be given to the right person.

Main duties of the job

·Working as part of a team and independently using initiative to ensure effective working.

·Typing of Gastroenterology Consultant, admin dictations, prioritising work according to changing demands and adhering to Trust guidelines of dictation turnaround.

·Ensuring patient details are accurate and up to date.

·Using a variety of software and programmes to book and track patients.

·General Administration, message taking and enquires are processes in a reasonable time frame.

·Liaising and communicating with a wide variety of health care professionals and admin support teams.

·To prioritise and organise workload to meet deadlines and to adapt to ad hoc requests.

Working for our organisation

At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.

Candidate Pack

Detailed job description and main responsibilities

Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.

·Working as part of a team and independently using initiative to ensure effective working.

·Typing of Gastroenterology Consultant, admin dictations, prioritising work according to changing demands and adhering to Trust guidelines of dictation turnaround.

·Ensuring patient details are accurate and up to date.

·Using a variety of software and programmes to book and track patients.

·General Administration, message taking and enquires are processes in a reasonable time frame.

·Liaising and communicating with a wide variety of health care professionals and admin support teams.

·To prioritise and organise workload to meet deadlines and to adapt to ad hoc requests.

Person specification

Qualifications

Essential criteria

1. Good all round education to GCE/GCSE or equivalent
2. Previous experience of secretarial/ administrative work
3. Previous NHS work experience in an acute or primary care setting
4. Excellent keyboard skills and software knowledge
5. Previous 12 month clerical experience in a relevant role/team player

Desirable criteria

6. Medical secretarial qualification RSA stage 3 or equivalent
7. Medical terminology

Patient / Client Care

Essential criteria

8. Ability to show empathy and understanding.
9. Ability to maintain professionalism when interacting with patients and staff.
10. Ability to organise and prioritise own workload with conflicting priorities.

Equality, Diversity, and Inclusion

Essential criteria

11. Evidence of having championed diversity in previous roles (as appropriate to role
12. Evidence of having undertaken own development to improve understanding of equalities issues

Important information for applicants:

A Note on AI Use in Applications
We value the individuality and authenticity that each candidate brings to the application process. While AI tools are increasingly accessible, we strongly discourage their use in completing your application. Your responses should reflect your own voice, experiences, and motivations—elements that are essential to a fair and accurate evaluation.
Applications that rely heavily on AI-generated content may misrepresent your abilities and could result in your application being rejected. We encourage you to take the time to present your genuine self, as this helps us better understand your potential and ensures a transparent selection process.

Closing Adverts Early: In the event of exceptional interest, we may close adverts earlier than specified.

Some of our adverts are capped for a limited number of applications; therefore, the advert will close once the cap has been reached. We therefore encourage you to submit your application as soon as possible if you are interested in the position to prevent you from missing out on applying for the opportunity.

Flexible Working: If you would like to explore potential options regarding flexible working please speak with the appropriate recruiting/line manager.

DBS Checks: As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check. We make offers in line with the Rehabilitation of Offenders Act 1975.

Skilled Worker Visa: Applications for Skilled Worker sponsorship are welcome for the roles that meet the Visa and Immigrations eligibility criteria. For further information please visit the gov.uk website searching for Skilled Worker. It is your responsibility as the applicant to ensure that you meet this criteria.

UHSussex reserves the right to close the role early if we receive a high volume of applications

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