Job Title: Customer Service Administrator
Location: Bidford-on-Avon (must drive due to location)
Salary: £25,200
Hours: Full-Time, Permanent, Monday to Friday, 9am-5pm
Were looking for a proactive, friendly, and confident Customer Service Administrator to join a busy team based in Bidford-on-Avon. This role is ideal for someone who enjoys building customer relationships and thrives in a fast-paced, varied environment. Youll be the first point of contact for customers and play a key role in delivering a high standard of service over the phone and via email.
Key Responsibilities:
* Deliver exceptional customer service to new and existing clients via telephone and email
* Maintain clear and accurate customer records using internal systems
* Make outbound follow-up and prospecting calls to support ongoing business growth
* Support administrative tasks including document handling, filing, and data entry
* Help resolve customer queries efficiently to maintain excellent client satisfaction
* Assist with internal marketing and business development campaigns
* Collaborate with the wider team to implement both short- and long-term project goals
What Were Looking For:
1. Previous experience in a customer service or telephone-based role
2. Strong administration ...