An exciting opportunity has arisen for committed individuals to work within the Council Tax Section to assist with the administration and collection of both council tax charges and council tax premiums which help the Council fund its services.
The Section is responsible for a wide variety of different tasks including maintaining a database of over 165,000 council taxpayers, ensuring that accurate bills are produced and issued along with applying any relevant reductions to customers’ accounts.
About the job
The post holders will be responsible for updating the on-line computer system to ensure council tax records are accurate and up to date as well as dealing with both written and telephone enquiries from customers.
They will also assist with the administration of council tax premiums including applying premiums and exceptions as well as dealing with straightforward and complex enquiries.
What We Are Looking For From You
Successful candidates should be team players with a good appreciation and understanding of information technology.
Candidates should also have excellent communication skills and be committed to continuous development.
Additionally, candidates should also have experience of working within Council Tax and a good understanding of the appropriate legislation.
Additional information
These roles will involve a combination of home working and at County Hall where the posts are officially based.
These posts are suitable for post share.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on ourwebsite:
Important information you need read in order to complete your application: -
Job Category Finance / Revenues / Benefits
Department Finance
Working Pattern/Contract Type Full Time Permanent
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