Annandale- Manager - WHSmith - Lockerbie Retail Manager - WHSmith (Roadchef), Annandale Motorway Services Location: A74(M), near Lockerbie Lynne and her team at Roadchef is seeking an experienced Retail Manager to lead the WHSmith store at Annandale Motorway Services. This role is responsible for ensuring exceptional customer service, efficient day-to-day operations, and strong sales performance, while maintaining a positive and fun working environment. You will also oversee the Gaming area. What We Offer - Up to 70% employee discount Contributory pension after 3 months Heavily discounted meals on duty Employee assistance programme Free parking Friends & Family discount scheme Career development and training opportunities Key Responsibilities - Recruit, train, and develop the store team Deliver outstanding customer service Manage stock control, scheduling, and compliance Drive sales, profitability, and performance Monitor budgets, KPIs, and financial reporting About You - Minimum 2 years' retail management experience, ideally in a similar environment Strong leadership and people development skills Customer-focused approach Confident managing operations and financial reporting Excellent communication and organisational abilities Flexible to work weekends and public holidays About Roadchef Roadchef is the UK's third-largest Motorway Service Area operator, partnering with leading retail and hospitality brands. We are proud to hold Platinum Investors in People accreditation, a 3 Star rating for 2025, and to be recognised as one of the Top 5 Largest Companies to Work For 2024 and Top 5 in Leisure & Hospitality 2024. We are committed to an inclusive workplace where all colleagues can thrive.