Description CHC is a Jacobs and Costain joint venture (JV) carrying out the maintenance and response services in relation to the Strategic Road Network in National Highways Area 14 network. This contract is for the provision of cyclic maintenance, reactive maintenance, incident response and severe weather response. As a member of the road space team, your role will be to assist with the planning and programming of road space bookings on the Area 14 network. This covers the area from A1(M)/ A168 junction near Ripon in the south, the Berwick upon Tweed in the north and to Barnard Castle on the A66 and Cumbrian border to the west, extending to the coast in the east. Responsibilities Core Road Space Booking Duties Processing Applications: Checking, and submitting applications for road space bookings, permits, or licences for works, events, or activities on the public highway. Coordination and Scheduling: Assisting with the co-ordination and forward planning of all CHC activities on the highway to minimise disruption to the road network and the public. Using Permit Systems: Administering bookings and permits, using National Highways central system and other systems like "Street Manager," and ensuring all data is accurate and up to date. Compliance Checks: Ensuring applications comply with relevant national legislation, such as the New Roads and Street Works Act (NRSWA) and the Traffic Management Act (TMA), as well as local authority policies. Communication and Liaison Stakeholder Liaison: Acting as a point of contact to liaise with the client and .utility companies, contractors, event organisers, and internal council teams (e.g., highways, traffic management, planning). Application Feedback: Communicating decisions on applications to the team (Booking approvals / refusals) Providing Advice: Offering initial guidance and advice to applicants on permitting requirements, procedures, and potentially simple traffic management queries. Administrative and Support Tasks Monitoring and Administration: Assisting with the general administration, monitoring, and tracking of all bookings / permits, including start/stop dates and adherence to conditions. Reporting: Helping to maintain records and assisting in the preparation of reports related to network performance and permit activity. General Support: Providing administrative support to the wider Street Works, Permits, or Network Management team to ensure continuity of service. In essence, the assistant is crucial for ensuring that all planned activities on the road network are properly permitted, coordinated, and managed to keep disruption and inconvenience for road users to a minimum. Knowledge, Skills and Experience Permit Scheme Knowledge: A sound understanding of the Traffic Management Act (TMA) and local Permit Schemes (often called "EToN" or "Street Manager" schemes). This includes knowing the different types of permits, notice periods, and conditions. Highway Legislation: Familiarity with the New Roads and Street Works Act 1991 (NRSWA), which governs how utility companies and others must carry out works on the public highway. National Highways Central System and Street Manager: Proficiency in using National Highways and Street Manager systems, the national digital service for planning, coordinating, and communicating street works in England. This is critical for processing permit applications. Reading Plans and Drawings: The ability to understand and interpret basic works location plans, traffic management plans, and site drawings submitted by applicants. Geographic Information Systems (GIS): Basic knowledge of or experience using GIS systems (or similar mapping tools) to accurately locate works, check asset ownership, and identify nearby road features. Traffic Management Principles: A general awareness of simple traffic management principles, such as road closures, diversions, and temporary traffic signals, to ensure proposed plans are safe and suitable before submitting a booking / permit. Administrative Software: Competency in standard office software, including Microsoft Excel for data tracking and reporting, and Outlook for communication LI-JK1 Qualifications Essential English and Maths GCSE Level 5 or equivalent Desirable NVQ level 2 in Business Administration