Shape smarter processes and maintain system operations. Join us as a Finance Systems Analyst and play a crucial role in our success. Reporting into Platform Operations but embedded within the finance team, this Finance Systems Analyst role supports the day-to-day operation and maintenance of financial systems at Travel Counsellors. Youll assist in ensuring finance users are supported and systems run smoothly, working closely with senior colleagues, technical support teams, and external partners. This is a great opportunity for someone with a financial background who enjoys working with systems and processes and is looking to grow their experience in a collaborative environment. About the Role Principal Accountabilities Support the availability and maintenance of financial systems as part of business-as-usual operations. Assist with basic configuration tasks such as adding or updating records and troubleshooting common issues. Provide first-line support to finance system users, escalating complex issues to third-party support. Help document and maintain finance processes within the systems. Participate in testing and release activities under guidance from senior colleagues. Contribute to improvement initiatives by gathering feedback and supporting implementation. Represent the finance systems team in internal meetings and communications. Benefits Competitive salary annual bonus Flexible hybrid working Career development opportunities 25 days holiday (increasing to 28 after 5 years) Enhanced Maternity/Paternity pay 1 day paid charity day Company events and incentives 3x salary death in service benefit Pension scheme Private Medical Insurance or Healthcare Cash Plan Free breakfast and beverages Requirements Significant understanding of financial roles, processes, and concepts, including AP, AR, management reporting, and other areas Ability to create and/or amend process maps using Visio (or similar), to help enhance system capabilities and user experience Experience and knowledge of working with Agile and Waterfall project management methodologies Prior experience of provision of 1st and 2nd line technical support for finance system issues across a range of stakeholders Formal finance qualifications would be desirable, though not essential If you think youre the right fit, start the conversation and apply for this Finance Systems Analyst role today.