Trust Medical Secretary - Respiratory
CAPTION: Job details
* Posting date: 10 November 2025
* Salary: Not specified
* Additional salary information: £24,937 - £26,598 per annum
* Hours: Full time
* Closing date: 10 December 2025
* Location: Norwich, NR4 7UY
* Company: Norfolk and Norwich University Hospitals NHS Foundation Trust
* Job type: Permanent
* Job reference: 7607066/234-25-G0782-A
Summary
A Vacancy at Norfolk and Norwich University Hospitals NHS Foundation Trust.
The Respiratory Medicine directorate offers a range of specialities including lung cancer, sleep studies, interstitial lung disease, emphysema, cystic fibrosis, oxygen therapy, COPD, and tuberculosis. We have a vibrant outpatient department, respiratory investigation unit, lung function lab, and a large inpatient footprint. Join our diverse and friendly admin team as a Medical Secretary to support clinicians, nurses and administrative staff in a collaborative environment.
If you are enthusiastic, proactive, organised and able to work flexibly in a busy atmosphere, we would love to hear from you.
As post holder you will:
* Act as the first point of contact between the hospital, patients and their relatives, and diverse staff groups including clinicians, nurses and administrative teams.
* Deal efficiently and effectively with direct and indirect patient contact.
* Work well autonomously and as part of a team.
* Demonstrate and maintain knowledge of Trust and National policies.
* Gain experience of the sub‑specialties in Respiratory and provide high‑quality secretarial support.
* Attend to all communications – emails, faxes, investigation results – and prioritise and action them as required.
* Accurately transcribe all correspondence by touch‑typing from audio or digital dictation or shorthand, using knowledge of medical terminology.
* Generate routine and non‑routine correspondence independently.
* Assist patients and their carers by arranging translation/interpretation facilities.
* Demonstrate and maintain knowledge and understanding of Trust RTT policy.
* Update RTT in accordance with Trust guidelines and assist the Administration and Clerical team with data management utilising PAS and other departmental patient databases.
Benefits
We can offer you the full range of NHS benefits and discounts, in addition to:
* Flexible working hours
* Fast Track Staff Physiotherapy Service
* Multi‑faith prayer room at NNUH Colney Lane site
* Discounted gym memberships
* Excellent pension scheme and annual leave entitlement
* Wagestream – access up to 40% of your pay as you earn it
* Free Park & Ride service to NNUH Colney Lane
* Free 24‑hours confidential counselling support
* On‑site nursery at NNUH Colney Lane
* On‑site cafés offering staff discounts at NNUH Colney Lane
* Support in career development
* Flexible staff bank
* Salary sacrifice schemes including lease cars, Cycle‑to‑Work scheme and home electronics
Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.
Please note that this advertised position, which is part of occupation code 4211, does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role.
This advert closes on Saturday 15 Nov 2025.
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