Software implementation consultant

Job Description

Software Implementation Consultant


We are seeking an experienced Implementation Consultant to join our professional services team, supporting enterprise clients through the successful delivery and adoption of complex software solutions. This role is critical in ensuring our customers achieve maximum value and operational efficiency through tailored system implementations, best-practice processes, and ongoing support.


Role Overview

Implementation Consultants serve as a key link between our technology and our customers. You will lead the implementation and configuration of enterprise software systems, working closely with client stakeholders to understand business needs, define scope, and deliver solutions that drive measurable outcomes. Your role will be instrumental in delivering a high level of customer satisfaction and long-term solution adoption.


Key Responsibilities

1. Lead the implementation and configuration of enterprise software products using structured project management methodologies.
2. Scope and estimate effort required for small- to medium-sized implementation projects.
3. Deliver high-touch customer service, build strong client relationships, and maintain high satisfaction levels.
4. Identify and troubleshoot implementation issues, escalating as necessary.