Summary We are seeking a highly organised, proactive, and versatile Solar PV Coordinator to join our growing team. This is a fast-paced, multi-skilled position suited to someone who thrives on variety, ownership, and problem-solving. You will manage the entire customer journey following a successful sale, from survey booking and DNO applications through to installation coordination, finance processing, handover pack creation, and aftercare. The role requires a confident communicator with strong IT and operational skills, capable of working collaboratively both interdepartmentally and with our key partners and to ensure a smooth, professional experience for every customer. Key Responsibilities * Handle inbound customer queries via phone and email, providing clear, confident, and professional communication always. * Maintain consistent and transparent communication with customers, keeping them informed of key milestones, documentation requirements, and next steps. * Schedule surveys and installations efficiently, balancing customer availability with field utilisation and geographic planning. * Ensure all customer records, approvals, and files are accurately stored in line with internal processes and compliance requirements. * Process and track DNO (Distribution Network Operator) applications and approvals * Liase with third party organisations (DNO, HIES, EPVS) to ensure timely resolution to any challenges/querie...