Job Advert: Process Mapping Specialist
Location: Usk+ travel across the county (hybrid working available)
Employment Type: Temporary – key project role
Number of Positions: 1
Start Date: Monday 8 December 2025
Duration: 24 weeks (6 months) – very high chance of extension
Hours: 37 hours per week (flexible/hybrid after induction)
Salary: PAYE: £17.85+ per hour | Umbrella: £22.78 per hour
The Project
Monmouthshire is rolling out a brand-new adult social care case recording system in 2026.
We need an experienced Process Mapping Specialist to lead the “as-is / to-be” mapping, run workshops with practitioners and managers, and make sure every redesigned process is efficient, compliant, and ready for the new digital platform.
Key Tasks
1. Run process mapping workshops across Adult Services teams
2. Create clear Visio/Lucidchart process maps (as-is to-be)
3. Spot inefficiencies and design streamlined, user-friendly workflows
4. Align processes with the new system and GDS/digital standards
5. Support UAT, training plans, and change management
6. Produce governance-ready documentation (GDPR compliant)
You’ll Need
7. Proven experience delivering end-to-end process mapping & redesign (essential)
8. Expert user of Visio, Lucidchart, Miro or similar
9. Strong facilitation skills – able to run workshops with social workers, managers & regional partners
10. Knowledge of Agile, Lean or continuous improvement methods
11. Understanding of social care or public sector transformation (highly desirable)
You’ll Love
12. Being the person who shapes how the new system actually works in practice
13. Hybrid working from the lovely Usk office
14. Working with a supportive, forward-thinking project team
15. Real job satisfaction – your maps will be used by hundreds of staff every day
Essential Requirements
16. Eligibility to work in the UK
17. 2 years references/work history
18. Confidentiality Agreement & Criminal Convictions Declaration
How to Apply
Got the mapping skills and ready to make a genuine difference to adult social care in Monmouthshire?
Send your CV today – interviews are being held immediately!
Call 01443 230222 | Email
Web: Don’t miss this high-impact 6-month project role!
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