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Regional support manager

Richmond Villages
Regional support manager
Posted: 28 November
Offer description

Regional Support Manager (Clinical)

Covering Essex and surrounding areas.

Full‑time & permanent.

Competitive salary with eligibility for a management bonus scheme. Company car and superb benefits including private medical insurance, life assurance and excellent pension contributions.

Do you want to work in a rewarding environment where you can truly make a difference each and every day? Do you want to work in a fast‑paced team environment where no day is the same?


Benefits

* Job satisfaction – making a difference to residents and their families each day.
* Pension match contribution up to 6% employee and 12% employer.
* Life assurance and individual private medical insurance.
* 33 days annual leave (inclusive of statutory bank holidays).
* Comprehensive induction, ongoing training and development to support career prospects.
* Discounted gym membership, free flu vaccine and discounts on Bupa dental care.


About The Role

You will be responsible for working as a key member of the Regional Management Team, providing operational support and expertise to care homes throughout the region.

Working in partnership with your Regional Director, you will give your team of care home managers all the support they need to deliver excellent customer service, high‑quality standards and strong leadership for our people.

You will coach, mentor and support Home Managers in selected homes as identified and agreed by Operational Management.

Supporting the Regional Director in monitoring all aspects of service in the homes, you will be responsible for the analysis and use of quality metrics, conducting audits, and liaising with the Operational Quality team.

You will work in partnership with the quality team and Home Manager to develop focused service improvement plans in the homes, identifying the actions, ownership and timescales needed to make things happen.


What Are We Looking For

* Previous experience of performing successfully in a Home Manager or Quality role.
* Registered Nurse with a strong clinical knowledge base.
* Experience in leading audits (internal & external) and creating action plans.
* Adaptability and ability to work across a number of different care homes with differing requirements.
* Experience in coaching and supporting teams around clinical concerns, analysing data for trends and themes.


About Us

We are a leading healthcare group running care homes, retirement villages, health centres, dental centres and hospitals worldwide. We champion diversity and provide an inclusive environment where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.


Locations

* Bupa Place
* Colonia Court
* Cottenham Court
* Croft House
* Hutton Village
* Premier Court
* St Marys (Luton)
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