Job Description
We are a global recruitment specialist providing support to clients across EMEA, APAC, US, and Canada. We have an excellent job opportunity for you.
Role: Senior Procurement Manager
Location: Osterley (Hybrid)
Duration: 6 months contract
Job Description:
Summary:
As a Senior Procurement Manager, you will leverage your industry expertise to establish and drive the strategic direction for all outsourced contact centre providers across the Clients UK & Ireland region.
The role involves cross-functional partnerships across Europe, utilizing our global scale to optimize commercials, build supplier partnerships, foster innovation, and establish deals aligned with long-term business strategies.
What you’ll do:
* Lead the delivery of large, complex agreements within the UK & Ireland Contact Centre landscape.
* Engage with the Client’s wider group team to meet broader targets.
* Develop ideas to leverage partners for efficiency and cost reductions.
* Manage the source-to-contract process for services in this area.
* Negotiate with new and existing vendors.
* Analyze third-party spend, identify savings opportunities, and develop sourcing strategies.
* Support stakeholder and supplier relationship management, including review mechanisms.
* Collaborate with procurement and business teams across the group, including Italy, Germany, and the US.
* Drive category strategies leveraging global scale, including vendor selection, negotiations, and contract execution.
* Develop and manage strategic supplier ecosystems to achieve partnerships and results.
* Mitigate market risks.
* Deliver savings targets and cost transformation programs, focusing on total cost of ownership (TCO).
* Identify new savings opportunities and efficiencies proactively.
* Implement standardized reporting and support global contracting initiatives.
* Build and influence stakeholder relationships to align procurement with business planning.
If you are interested in this position and would like to learn more, please send your CV. Candidates are often shortlisted within 48 hours.
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