We are proud to be partnering with an award winning organisation, who are looking to appoint a Credit Control Administrator on a temporary basis for eight weeks, with the likelihood of extension.
This will be a full time position based in Coventry and an hourly rate of £16.50 per hour via an Umbrella company.
The ideal candidate will have experience of managing their own ledger and running aged debt reports.
Duties include (but are not limited to):
* Preparing appropriate documentation to instruct an external agent
* Preparing bad debt write off file in line with approval matrix and action write offs in MILES system
* Monitoring Collections inbox and work emails in a timely manner
* Raising credits and making sure they are worked on continuously to avoid any backlogs
* Dealing with customers queries promptly and collaborating with other internal departments to resolve queries raised by customers
* Collecting payment by phone, email, and letters - keeping records of customer's files
* Ensuring Collections Team Leader & Head of Credit is aware of potential issues associated with any risky customers
Experience required:
1. Experience managing a ledger
2. Experience running aged debt reports
3. Confident with XLookups and Pivot Tables<...