Company Description Title: Group Catering Manager Location: Potter's Bar Salary: £50k Benefits: 28 Days holiday including bank holidays Travel allowance Plus your birthday off 3 volunteering days 3 days grandparent leave 24 weeks enhanced maternity leave Secondary career leave Wedding/commitment day leave Free meals on shift Bespoke training and development opportunities Apprenticeships opportunities for all experience levels Pension and life insurance Discounts available on our Perkbox app; high street shops, holidays & cinema Wellbeing hub Access to employee assistance programme Cycle to work scheme Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Group General Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves. If you are a Group General Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you! Job Description Operational scope: Balances diverse operational environments across two distinct locations Allocate time efficiently across sites Leadership & People Management: Oversea multiple management teams; location managers, head chefs, supervisors Adopt a coaching and developing culture across the estate Planning resources across two locations, succession planning and leadership development Client & stakeholder management: Ability to manage multiple client relationships Acting as a strategic planner supporting Operations Manager Aligns service delivery across locations to the client’s group level expectations Financial accountability: Responsible for multiple P&Ls and overall contract financial obligations Provides consolidated forecasts, budgeting, and future fiscal planning Strategy and development Drives innovation and efficiencies across locations Converts strategy into multi site operational plans Benchmark performances between locations to drive continuous improvement Qualifications Previous experience commensurate with role Have a contagious passion for food and customer service You draw satisfaction from managing, training, and supporting a team Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance Excellent delegation and influencing skills Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure Meticulous organisational abilities; high attention to detail Concise and effective verbal and written communication Ability to adapt to challenges and opportunities with a solution-oriented perspective Excellent strategic thinking and critical reasoning skills Works according to the BaxterStorey core values Additional Information BaxterStorey Values: ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail. WHOLEHEARTEDLY POSITIVE We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people. CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better. FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities. Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’. Join us and bring your unique perspective to our team.