Join our team at Haggerston Castle Holiday Park in Berwick- Upon- Tweed on the shores of Northumberland with its beautiful beaches and lots of Haven fun.
Position: Food & Beverage Outlets Manager
Type: Full-Time / Permanent
Bonus: Up to 10% Annual Bonus
Onsite accommodation provided, subject toavailability and T&Cs
Join us as our Food & Beverage Outlets Manager and lead a dynamic team in delivering exceptional service and delicious experiences at our vibrant pop-up F&B outlets!
You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Plus, you'll make sure everything stays safe, compliant, and on point with company policies and brand standards. This role involves managing multiple pop-up outlets including Cooks Fish & Chip’s, Seaside Treats, and Berties Ice Cream.
Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.
Proven experience in roles such as Duty Manager, Store Manager, or a similar leadership role within the food service or retail industry.
- Exceptional customer service and problem-solving abilities.
- Experience in budgeting and financial management.
- Flexibility to work evenings, weekends, and holidays.
Attractive salary plus annual bonus opportunity.
- On-site accommodation, subject to availability and T&Cs.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
For support or adjustments during the application, contact us at: